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Return policy

Return and Exchange Policy for Cosmetics:

We want you to love what you ordered! If you're not completely satisfied with your purchase, we offer returns under the following conditions:

Eligibility: Returns are accepted within 30 days of the delivery date for unopened products.
Condition: Items must be, unused and in their original packaging with the product label intact.
Return Process: To initiate a return please contact our customer service team at the contact page with your order number and details about the item(s) you wish to return.
Return Shipping: The customer is responsible for return shipping costs unless the return is due to a defective or incorrect item.
Refunds: Once we receive and inspect your return, we will process your refund to the original payment method. Please note that it may take several business days for your bank or credit card company to reflect the refund.

Return and Exchange Policy for Shapewear

We want you to love your Aryella shapewear. If you need a different size, we're happy to offer exchanges on eligible items.

To qualify for an exchange or return, your shapewear must be:

within 30 days of the delivery date.
item must be unworn, unwashed, and in its original condition
Free from odors, stains, makeup, deodorant, perfume, or pet hair
Returned with all original tags and packaging intact

All Itens must be sent back to 22369 Concord Station Terrace, Ashbun, VA, 20148

Shipping

Shipping Policy:

Thank you for shopping with us! We aim to provide you with a seamless shopping experience, from browsing to receiving your items. Please read our shipping policy below:

Processing Time: All orders are processed within 1 business day. Please allow additional time for weekends and holidays.
Shipping Time: Estimated delivery times depend on your location and the shipping method selected at checkout.
Shipping Rates: Shipping rate will be calculated at checkout.
Tracking Information: Once your order has shipped, you will receive a confirmation email with tracking details so you can monitor your package.

Manufacturing

Our faja products are manufactured in Colombia and our body skincare line in the US. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

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